Citizens Care Center

CMS Certification Number: 215039

Date First Approved to Provide Medicare/Medicaid Services: 1967-01-03

415 South Market Street
Havre De Grace, MD 21078

Call (410) 939-5500

Metrics & Ratings for Citizens Care Center

Citizens Care Center has 184 Certified Beds and an average of 111.5 residents per day.

Citizens Care Center has the following Quality Ratings.

(Data sourced from CMS.gov and updated 02/05/2026)

Overall Rating: 5 out of 5

Health Inspection Rating: 4 out of 5

QM Rating: 2 out of 5

Long Stay QM Rating: 2 out of 5

Short Stay QM Rating: 2 out of 5

Staffing Rating: 5 out of 5

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Staffing Metrics for Citizens Care Center

Citizens Care Center has the following staffing metrics, as reported by CMS.gov (Data updated 02/05/2026)

Reported Nurse Aide Staffing Hours Per Resident Per Day: 2.36278

Reported LPN Staffing Hours Per Resident Per Day: 1.14283

Reported RN Staffing Hours Per Resident Per Day: 0.68086

Reported Licensed Staffing Hours Per Resident Per Day: 1.82370

Reported Total Nurse Staffing Hours Per Resident Per Day: 4.18647

Total Number Of Nurse Staff Hours Per Resident Per Day On The Weekend: 3.77422

Registered Nurse Hours Per Resident Per Day On The Weekend: 0.63172

Reported Physical Therapist Staffing Hours Per Resident Per Day: 0.10703

Quality Reporting Program Metrics for Citizens Care Center

Rate of successful return to home or community from a SNF: 50.45

Rate of successful return to home or community from a SNF (National Comparison): No Different than the National Rate

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF: 11.40

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (National Comparison): No Different than the National Rate

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge: 33.59

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Citizens Care Center

Metrics & Ratings for Citizens Care Center

Featured Local Providers

Staffing Metrics for Citizens Care Center

Quality Reporting Program Metrics for Citizens Care Center

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