The Highlands Guest Care Center

CMS Certification Number: 675447

Date First Approved to Provide Medicare/Medicaid Services: 1995-01-26

9009 Forest Ln
Dallas, TX 75243

Call (972) 783-1771

Metrics & Ratings for The Highlands Guest Care Center

The Highlands Guest Care Center has 116 Certified Beds and an average of 80.7 residents per day.

The Highlands Guest Care Center has the following Quality Ratings.

(Data sourced from CMS.gov and updated 02/05/2026)

Overall Rating: 1 out of 5

Health Inspection Rating: 1 out of 5

QM Rating: 4 out of 5

Long Stay QM Rating: 5 out of 5

Short Stay QM Rating: 2 out of 5

Staffing Rating: 1 out of 5

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Staffing Metrics for The Highlands Guest Care Center

The Highlands Guest Care Center has the following staffing metrics, as reported by CMS.gov (Data updated 02/05/2026)

Reported Nurse Aide Staffing Hours Per Resident Per Day: 1.83360

Reported LPN Staffing Hours Per Resident Per Day: 0.93119

Reported RN Staffing Hours Per Resident Per Day: 0.38801

Reported Licensed Staffing Hours Per Resident Per Day: 1.31920

Reported Total Nurse Staffing Hours Per Resident Per Day: 3.15280

Total Number Of Nurse Staff Hours Per Resident Per Day On The Weekend: 2.62998

Registered Nurse Hours Per Resident Per Day On The Weekend: 0.21781

Reported Physical Therapist Staffing Hours Per Resident Per Day: 0.07308

Quality Reporting Program Metrics for The Highlands Guest Care Center

Rate of successful return to home or community from a SNF: 21.43

Rate of successful return to home or community from a SNF (National Comparison): No Different than the National Rate

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF: 10.71

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (National Comparison): No Different than the National Rate

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge: 21.74

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The Highlands Guest Care Center

Metrics & Ratings for The Highlands Guest Care Center

Featured Local Providers

Staffing Metrics for The Highlands Guest Care Center

Quality Reporting Program Metrics for The Highlands Guest Care Center

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